SHIPPING POLICY
1. SHIPPING COSTS
| DESTINATION | DELIVERY TIME*. | COST | FREE SHIPPING FROM |
| SPAIN & PORTUGAL | |||
| Península | Standard 48-72 h. working days | € 4,50 | € 80 |
| Baleares | Standard 48-72 h. working days | € 5,50 | € 80 |
| Ceuta, Melilla | Standard 20 working days | € 7,50 | |
| Islas Canarias | Standard 5-10 working days | € 5,90 | € 100 |
| Portugal | Standard 3-5 working days | € 5,90 | € 80 |
| United Kingdom | Postal 5-8 working days | £ 8 | £ 130 |
| EUROPE | ZONE 1 Belgium, France, Germany Italy, Luxembourg, Netherlands | Postal 5-8 working days | € 5,90 | € 120 |
| EUROPE | ZONE 2 Austria, Denmark, Finland, Greece, Ireland, Sweden Bulgaria, Croatia, Cyprus Czech Republic, Estonia Hungary, Latvia, Liechtenstein Lithuania, Malta, Norway, Poland, Romania, Slovak Republic Slovenia, Switzerland | Postal 5-8 working days | 7,90€ | € 150 |
| INTERNATIONAL | |||
| USA | Temporarily suspended. | ||
| Uruguay | Postal 5-8 working days | $ 15 | $ 250 |
| Argentina | Postal 12 working days | $ 15 | $ 250 |
* Delivery times valid for orders placed before 12:00 a.m. Monday to Friday. For orders placed between Thursday 12:01 pm and Friday 12:01 pm, will be shipped on Friday with delivery starting on Monday. Orders placed on Fridays after 12:01 pm will be shipped the following Monday.
Orders placed during peak Seasons (Christmas, Black Friday, Sales, etc.) may experience longer delivery times than usual due to increased workload for logistics operators. We recommend taking this into consideration and making your purchases in advance.
2. INTERNATIONAL SHIPMENTS
For UK orders, tax & duty are included.
If your order is addressed to a country outside the European Union, it may be subject to pay fees, taxes or other charges due to local or customs laws. CALVAGNI takes care of the shipment but not of the possible local expenses.
The buyer will be responsible for all customs costs associated with the import of the product.
For customs reasons, the order may also be delayed.
3. SHIPPING COUNTRIES
We ship to Europe, UK, Argentina and to Uruguay. If you have problems to buy, contact us here. We’ll figure out a way to send it to you!
4. CAN I EXTEND OR CHANGE MY ORDER ONCE CONFIRMED?
Write us and we will do our best! There is the possibility to change your order during the first 30 minutes after your purchase, after that time it goes into preparation and we can no longer guarantee it (but we can try, contact us!). To do this, you must send an email to us and we will make the changes you indicate.
5. TRACKING MY ORDER
Once your order has left our facilities you will receive an email to inform you that your to inform you that your item has been shipped and provide you with a tracking number and link.
6. CUSTOMS COSTS AND IMPORT DUTIES
If you are within the European Union your purchases are free of customs costs and import taxes, except:
- Canary Islands: Purchases made from Canary Islands are subject to tax, which varies according to the value of the goods. Therefore, when the product arrives at the customs, the authorities Canary Islands will contact you by phone to inform you of the exact price to pay.
- Ceuta and Melilla: Purchases made from Ceuta and Melilla are subject to payment of IPSI, which varies depending on the value of the merchandise. Therefore, when the product arrives, the local authorities will contact you by telephone to inform you of the exact price to be paid.
For the rest of the world:
For UK orders, tax & duty are included.
For the rest, please note, the total order amount does not include local sales tax/VAT. In certain locations, if the value of your order exceeds the toll-free limit, an import tax/customs fee may be applied upon delivery. Calvagni does not compensate for these additional charges.
Please check with your local Custom Office for more information, or reach out to us to inquire about the threshold.
Calvagni is not responsible if the products are detained in customs or if they are not delivered due to customs procedures or restrictions in the destination country. All additional costs related to the import process, such as taxes, duties or any other charges, will be the sole responsibility of the customer.
We recommend that our clients obtain prior advice by consulting the customs and tax regulations of the destination country on their official websites or with the corresponding authorities.
ARGENTINA: The laws that regulate and implement the provisions of General Resolution 5,608 have been in force since 12/03/2024, according to the statement in the Official Gazette.
Once the purchase has been made, you must enter the ARCA page, go to the “International Postal Shipping” section to declare receipt of the merchandise.
Keep in mind that due to current restrictions in Argentina, there are certain requirements that you must meet for your purchase to arrive:
– Merchandise for personal use
– Extra taxes and duties are covered on orders up to 400 usd per order.
– VAT: 21% on final value to be paid via DHL when your order arrives.
– Up to 3 identical units.
– Once the package arrives to Argentina, you can contact DHL at 08101 22 3345
All purchases made from Argentina and shipped from abroad, as is the case with CALVAGNI, are subject to local customs regulations. According to current legislation, international shipments may be subject to import taxes, which must be paid by the buyer to receive their order.
Customer Responsibility:
- The customer is solely responsible for paying the nationalization taxes required by ARCA (formerly AFIP).
- Once the order arrives in Argentina, the designated courier (DHL) will contact you via email to inform you of the tax amount to be paid and provide instructions for payment.
- This amount has a limited validity period. If payment is not made within the period specified by DHL, the package will be automatically returned to the origin.
Recommendations to avoid inconveniences:
- Make sure you enter a valid email address at the time of purchase.
- Check your email inbox (including the spam/promotions folder) regularly after confirming your order.
- Failure to respond in time implies the loss of the shipment, without the right to a refund of the tax or the original shipping cost.
Important: Calvagni is not responsible for delays or returns generated by the customer’s lack of response to customs requirements. Once the product is shipped, compliance with these obligations is beyond our control.”
URUGUAY:
If your purchase is going to be shipped to Uruguay, please read the conditions from Uruguayan Customs here.
